The audio is coming through doubled or an echo?
Please make sure you have the video open in only one web browser window. If you have it opened multiple times you may here the audio echo or double up.
How many people can watch the webcast??
There is no limit to the number of people who can watch the live webcast. We use Vimeo Live which has a global network of servers to handle unlimited users from anywhere in the world.
Can I choose who can watch the live webcast?
Yes, the link we provide is an unlisted private link. Only people that you share this link with will be able to view the event.
Will people be able to find my live event using a web search (Google etc...)
The links we provide are private and unlisted, they will not show up in a web search unless you post it somewhere public such as social media or another website.
Can I get a copy of the video after the event?
Yes, after the event you will be provided with a Google Drive link link to view and download a copy of the video. The live link will continue to show a replay of the event.
How long is the recording link available for?
The Google Drive link will be active for 3 months after the event. The live link will remain active on our channel unless you make a request to remove it. NOTE: We will need to receive this request from the organiser of the event, if the event is a Funeral, this will be the Funeral home.
Can I get a copy of the event on DVD?
Yes, we can provide you with a copy of the video on DVD for an additional fee. Contact Us for more information.